SUNMOON Studio Privacy Policies

At SUNMOON, I value the trust you place in me. Your privacy is an essential part of the care I provide. I collect and protect your personal and health information in accordance with Oregon law and federal HIPAA privacy standards.

Protected Health Information (PHI)

Your personal and health information is confidential. It will only be used or shared when necessary for your care, payment, or basic business operations, or when required by law.

This may include:

  • Coordinating or providing massage therapy treatment

  • Processing payments and maintaining records

  • Responding to lawful requests, such as those from the Oregon Board of Massage Therapists or public health authorities

  • Preventing serious threats to health or safety

Any other disclosure of your information will only occur with your written consent.

Email + Text Message Communications

I may offer appointment reminders or brief messages related to your sessions via email and/or text message.

  • Message and data rates may apply.

  • Message frequency depends on your appointments.

  • Please note: text messages are encrypted in order to ensure your safety and privacy.

  • I never share or sell phone numbers, opt-in data, or consent information to third parties for marketing purposes.

Information I Collect

I collect only the information needed to support your care, including:

  • Your name, contact information, and emergency contact

  • Health history and intake information related to massage therapy

  • Treatment notes and appointment records

  • Payment details and scheduling information (payment information is not kept on record)

This information helps me:

  • Provide safe, informed, and effective massage therapy

  • Schedule and communicate about appointments

  • Maintain accurate health and business records

  • Comply with legal and professional requirements

How Your Information Is Shared

Your information will never be shared for marketing or promotional purposes. It may only be disclosed:

  • With your written permission

  • For treatment, payment, or operations as permitted by HIPAA

  • When required by law, subpoena, or regulatory review

  • To protect public health or safety

  • To trusted service providers (such as electronic scheduling systems) who have agreed to maintain confidentiality and HIPAA compliance

Record Security and Retention

I maintain both digital and physical safeguards to protect your information.
Client records are kept securely and retained for at least seven (7) years after your last visit, as required by Oregon law. After that time, they may be safely destroyed.

Your Rights

You have the right to:

  • Request and receive copies of your records

  • Ask for corrections or amendments to your health information

  • Request limits on how your information is used or shared

  • Request alternative ways for me to contact you

  • File a complaint if you believe your privacy rights have been violated

Contact

If you have questions, concerns, or wish to exercise your privacy rights, please contact me directly:

SUNMOON Studio
Portland, Oregon
Email: sara@sunmoon.studio
Phone: 503.433.3501

Policy Updates

This privacy policy may be updated from time to time to reflect changes in law or practice. I’ll post any significant updates, and your continued engagement with SUNMOON Massage Therapy will signify your acceptance of the current policy.