Shipping

Each order will be shipped by USPS within 3 business days of being placed. Should there be a delay due to stock or ingredient availability, an email will be sent the day of your purchase to ensure clear communication and understanding in expectations. If the delay is problematic for any reason, your order will be refunded and cancelled. International shipments may be delayed due to country-specific COVID protocols.

Refund policy

SUNMOON does not offer automatic refunds for any item unless damaged upon arrival. Refunds may be handled on a case by case basis. Should a refund be made available to you, an option for store credit will also be applied. To monitor your safety and skin reactivity, it’s recommended that all skincare products be patch-tested before full external application. Should you have any adverse reactions, discontinue use immediately.